Privacy Policy

Last updated: November 21, 2025

At Vitalis, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, and other contact details you provide when reaching out to us.
  • Usage Data: Information about how you use our website, including your IP address, browser type, pages visited, and time spent on our site.
  • Cookies: We use cookies to enhance your browsing experience and analyze website traffic.

How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide customer support
  • Improve our website and services
  • Send you updates about our campaigns, products, and environmental initiatives (with your consent)
  • Analyze website usage and performance
  • Comply with legal obligations

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our website (e.g., hosting providers, analytics services)
  • When required by law or to protect our rights and safety
  • With your explicit consent

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of our website.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your personal information
  • Withdraw consent for data processing at any time
  • Object to the processing of your data
  • Request data portability

To exercise these rights, please contact us at vitalis.ywc@gmail.com

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than Hong Kong SAR China. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on this page with a new "Last updated" date.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

  • Email: vitalis.ywc@gmail.com
  • Instagram: @vitalis.ywc
  • Website: Contact Page

Note: By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.